Contact Olympus Japan

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Please read and agree to the Notes on Inquiries below, before sending the inquiry form.

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This form is for contacting Olympus in Japan. To contact your local representative, please click here.

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Notes on Inquiries:

  • (1)
    Unless your prior consent is given or unless permitted by law, Olympus will use the Personal Information provided by you through this Contact Us form only for the purposes listed below or for purposes that are obvious given the circumstances under which your information was acquired:
    • To respond to your inquiries or your requests
    • For market research concerning Olympus' business, preparation of statistics, and product development
    Olympus will obtain your prior consent in the event that Olympus intends to use your Personal Information for purposes other than the above.
  • (2) In order to fulfill the purposes of use indicated to you, Olympus may forward information provided by you to its group companies, outsourcers and/or agents having confidential obligation agreements with Olympus and/or its group companies, so that such parties may directly respond to you.
  • (3) You may, under the Japanese Personal Information Protection Law, request Olympus Group Companies in Japan (except for listed companies with their own privacy policies in place) that the Personal Information you provided to them be disclosed, amended or deleted.
    Please go to the Personal Information Inquiry page for more details.
  • (4) Please see Handling of Personal Information for details on the treatment of Personal Information by Olympus Group Companies in Japan (except for listed companies with their own privacy policies in place).
  • (5) If you are under the age of 16, please make sure to obtain the consent of your parent or guardian before providing your Personal Information.
  • (6) Olympus will make the best effort to answer your inquiries in a timely manner. However, it may take time to respond. In addition, Olympus may answer you via documents, phone call, or facsimile, instead of by e-mail. Depending on the nature of the inquiry, Olympus may not be able to respond to you. Thank you for your understanding.
  • (7) As stated in the Terms of Use on Submission of Ideas, Olympus is not obligated to accept or consider any unsolicited information or ideas about technologies, products, services, designs or business from the public through this Olympus Website or otherwise. Please read the details shown in the Terms of Use on Submission of Ideas.